| ID: | 981 |
| Title: | Customer complaints about airline service: a preliminary study of ... |
| URL: | http://www.emeraldinsight.com |
| Description: | ? Emerald Group Publishing Limited. 0140-9174. DOI 10.1108/01409170710751908 ... airline that provides a frequent flyer program in Turkey. ... industries, research on this aspect of marketing is not extensive. ..... reward program is the ability to upgrade the flight class (e.g. from economy to business class). ... |
| Category: | Business & economy: Publishing Industries: Flyers |
| Link Owner: | emeraldinsight.com |
| Date Added: | September 14, 2009 02:17:34 AM |
| Number Hits: | 0 |